Email support@keenshift.ai and a real person will read it. We normally reply within 1–2 business days.
Pick You or Partner for the side nearest the phone, then keep placement similar night to night. The label organises your trends. One phone cannot identify who made a sound, and SnoreDuo does not claim to.
Open Our Nights, choose one of your recent nights, and tap play. Tap “Not snoring” to exclude a moment and recalculate that night. Restore is there if you change your mind.
Leave the microphone uncovered and plug the iPhone in. Low, Medium and High sensitivity affect future nights only. Displayed levels are phone-relative, not calibrated decibels.
Press and hold a night to delete it, or use More → Storage & privacy. There is no server copy anywhere.
Everything happens on your iPhone. Recording, listening, scoring, playback, corrections, reminders and the purchase check all run on the device in your hand.
Your bedroom audio never leaves your phone — and neither does any number derived from it. That is not a policy we promise to keep; it is the only thing the app can do. These apps contain no networking code at all: no server of ours to call, no third-party service, no analytics or advertising SDK, no account to create, and no identifier to follow you with.
Premium features are unlocked by a single one-time in-app purchase, and there is nothing to cancel — a one-time purchase does not renew. Apple shows you the exact price before you buy, takes the payment, and tells the app on your device that you own it — the check runs locally and we never see your payment details or your Apple Account. Restore Purchases is in the app and works on your other Apple devices.
These apps are no longer offered on a recurring plan. If you bought a recurring plan for one of them earlier, your access is kept, and that older plan is managed by Apple in your Apple Account settings.
SnoreDuo is for wellness awareness between two people, not diagnosis and not medical advice. It does not diagnose, treat, cure or prevent any condition. Some snoring will be missed and some room sounds will be counted. If either of you is worried about sleep or breathing, talk to a qualified clinician.